IT Service Operations as per 1.12.18

DKSH Holding AG  Zürich


DKSH is the leading Market Expansion Services provider with a focus on Asia. As the term "Market Expansion Services" suggests, DKSH helps other companies and brands to grow their business in new or existing markets. Publicly listed on the SIX Swiss Exchange since 2012, DKSH is a global company headquartered in Zurich.

We are currently looking for a motivated and engaged colleague to join our local IT Support Team at our headquarters in Zurich Seefeld. Because of the nature of the role you will be working in a multi-cultural and fast-pacing environment and closely cooperating with colleagues around Europe & Asia.

IT Service Operations as per 1.12.18


  • Provide first level user and application support for internal users in Switzerland
  • Configure computers, printers, mobile devices and other peripheral devices
  • IT procurement
  • Conduct user training for office applications
  • Use of ticket tool according to IT service management procedures and ensure service level adherence
  • Participate in IT infrastructure projects
  • Build strong working partnership with all stakeholders


  • Swiss federal degree as ICT specialist or higher education in IT
  • Up to two years' experience in similar role
  • Fluency in German and English, both written and spoken
  • Proficient in MS Office productivity tools
  • Knowledge in MS Operating Systems/Active Directory, VMware and Network technology would be beneficial
  • Highly customer oriented with a strong sense of responsibility
  • Strong communication skills and ability to interact within cultures
  • Professional appearance, balanced personality
  • Committed, reliable, trustworthy and resilient
  • Structured working method blended with pragmatism and agility


At DKSH you will experience a dynamic and international environment with a diverse range of colleagues, business areas and functions. United by a shared corporate culture we encourage entrepreneurial freedom enabled through flat hierarchies. Our offices are centrally located in Zurich Seefeld. In addition to the annual salary, you will benefit from above average pension fund and social insurance contributions as well as allowances for meals and public transportation. Our success is based on our employees’ dedication and passion for their work. That is why we have established the DKSH Fantree Academy, our own in-house training and development center, which provides our people a lot of learning opportunities and professional growth

Joël Wyss, Manager, People & Organization
DKSH Switzerland Ltd., Wiesenstrasse 8, 8008 Zürich
Phone 044 386 73 70

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