IT Service Transition Manager - Application Transition (718259)

iET SA  Zurich

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15.10.20

Stellenbeschreibung:

For a short-term project at our client‘s site, a bank based in Zurich, we are looking for an experienced IT Service Transition Manager - Application Transition.

Qualifikationen

  • 5+ years of experience in IT Service Delivery Management
  • Experienced in transition projects, in particular, the transition from Project to Operations
  • Strong analytical skills, able to estimate and analyze effort, impact, and Gaps of application transitions
  • Very good documentation skills and understanding of process flows
  • Able to interact with IT and Business Stakeholders, e.g. Project Manager, IT Project Leads, IT Process Manager, etc.
  • Open, proactive team player with excellent communication skills
  • Fluency in English required, German is an advantage

Aufgaben

  • Coordination of the IT Service transition activities of selected project 
  • Creation of IT Service transition templates and procedure based on best practice operating procedures, including operating procedures, operating cost (TCO), roles & responsibilities, HR demand/supply & skillset
  • Analysis of IT Service transition (implementation) efforts to transition selected applications operated outside of IT into IT

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