Skills
ServiceNow, ITSM, ITBM, ITIL, Incident Management, Change Management, Problem Management, SLA Management, CAB, CMDB, Azure DevOps, ERP, SAP, Microsoft Dynamics 365, NAV, Business Central, Infor M3, SAP F&R, SAP FI, SAP WMS, Stammdatenmanagement, SuccessFactors, Active Directory, Schnittstellenmanagement, Application Management, Prozessoptimierung, Business Process Analysis, Digitalisierung, Automatisierung, Workflow Design, Requirements Engineering, Testmanagement, Tosca, Regressionstests, Integrationstests, Qualitätsmanagement, Projektmanagement, Changemanagement, Release Management, Knowledge Management, Helpdesk Management, Stakeholder-Management, Ressourcenplanung, Budgetverantwortung, Agile Methoden, Scrum, Daptiv, Changepoint, POS-Systeme, LS Retail, iPratico, Franchise-Erfahrung, Supply Chain Management, Warehouse Management, Logistikprozesse, Zollprozesse, Multilinguale Kommunikation, Deutsch, Englisch, Italienisch, Spanisch, Französisch, Portugiesisch