Customer Service Representative m/f/d, Basel-StadtWould you like to provide assistance for our clients internal and external customers as one of the first points of contact within the company?
In this role you will provide support for all FM functions in the areas of
Reception Services,
Office security & HSE and
General services/administration.
start date: 03.11.2025
end date: 31.10.2026 (with the chance of extension)
workload: 60%, (Tue, Wed, Fri - with flexible workdays prefered)
location: Basel (CH)
work model: Contracting
Your Tasks:Reception Services:
- To carry out normal Reception duties such as dealing with visitors and staff (issuing badges, maintaining visitors list, preparing materials for new staff, etc)
- organize the company's incoming/outgoing mail (post and courier)
- organize the company's parking facilities; ordering taxis
- distribute documents and publications as necessary.
- organize starters/leavers with the WAVE ware System; to assist with the organization of office workplaces e.g. update door signs, and update the telephone lists etc.
- carry out routine clerical tasks as assigned (operate a variety of standard office machines); to carry out word processing, filing, mailings etc as required;
- assist seminar preparations; to organize catering facilities, prepare Meeting rooms according to customer needs (organize tables and chairs, open connecting walls)
Office security and HSE:
- assist with the BCC Security & Safety Concept, participate in any relevant training and perform the assigned tasks in an emergency or training exercise.
General services and administration:
- ensure stocks are replenished in good time (e.g. stationery, office supplies, etc) and assist with the procurement, storage and distribution of such items
- report any complaints/repairs/requests to FM Support and follow-up on any incidents.
- attend the reception Team Meeting weekly (Basel/Zürich team)
Your Profile: - must be a team player
- excellent communication and organizational skills
- able to work accurately, quickly and neatly
- able to work without supervision
- good presentation, outgoing personality and a pleasant manner
- be able to help visitors and staff in a friendly, effective and efficient manner
- punctuality and adherence to relevant health & safety procedures essential
- be flexible concerning working hours in order to meet the demands of the position
- hotel or customer service training is a strong plus
- English and German language skills are mandatory, every other language is a plus
- computer skills (Outlook, Microsoft)
Jetzt bewerben
Sounds like a great job?
Then we look forward to receiving your complete application documents through our online application form.
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